REFUND & EXCHANGE
EXCHANGES :
Received an item that doesn’t fit or isn’t suitable? No problem, our exchange and return policies are designed to make the process as easy as possible. We’re pleased to exchange most items if they are the wrong size or color, but please be aware that engraved or custom-made items can only be exchanged or refunded in the event of a manufacturer’s fault.
a ) The easiest and fastest way to process your exchange is to contact us purchase the replacement items in a new order, then return the unsuitable items for a refund.
b ) Alternatively, you can send them back to us for an exchange and we’ll post out the replacements to you.
c ) Once we receive your returned items back, we’ll get the replacements sent out.
d ) Normally this takes anywhere from a few days to a week or two depending on how long it takes the items to come back to us and how much time is required to process the customized orders.
OVERSEAS :
COMBINE SHIPPING :
RETURNS :
- Your order number.
- Why the item is being returned.
- How do the item seem faulty in any way.